Privacy Policy

We collect information necessary to provide you with a secure and efficient trading experience:

Personal Information

• Name, email address, phone number
• Government-issued ID for verification (KYC)
• Proof of address documents
• Date of birth and nationality

Transaction Data

• Trading history and order details
• Deposit and withdrawal records
• Wallet addresses and balances
• Payment method information

Technical Information

• IP address and device information
• Browser type and operating system
• Cookies and usage data
• Login timestamps and session data

Your information helps us provide, maintain, and improve our services:

• Process and execute your trades and transactions
• Verify your identity and comply with KYC/AML regulations
• Prevent fraud, money laundering, and unauthorized access
• Send you important updates about your account and our services
• Improve our platform based on usage analytics
• Provide customer support and respond to your inquiries
• Comply with legal obligations and regulatory requirements

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who help operate our platform (payment processors, KYC providers)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We implement industry-leading security measures to protect your data:

• 256-bit SSL/TLS encryption for all data transmission
• Cold storage for the majority of cryptocurrency assets
• Multi-signature wallets for enhanced security
• Two-factor authentication (2FA) for all accounts
• Regular security audits and penetration testing
• 24/7 monitoring for suspicious activity
• Encrypted databases and secure server infrastructure

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where we rely on it

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Analyze how you use our platform
• Detect and prevent fraudulent activity
• Improve our services and user experience

You can manage cookie preferences in your browser settings, but some features may not work properly if you disable cookies.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for a minimum of 5 years as required by financial regulations. After the retention period, data is securely deleted or anonymized.

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives an adequate level of protection through appropriate safeguards.

If you have questions about this Privacy Policy or want to exercise your rights: